How to Reset Your Absher Password (and Recover Username)
Last updated: · 4 min read
Quick answer: On the official Absher login screen, tap "Forgot password", enter your ID number and registered details, confirm the verification code sent to your registered mobile, then set a new password. The same flow includes a username recovery option. The whole thing takes a couple of minutes — as long as you still have your registered phone.
Reset your password
Open the official Absher app or website and go to the login screen.
Tap Forgot password (or the equivalent recovery link).
Enter your Iqama / ID number and any details requested.
Confirm the verification code sent to your registered mobile number.
Set a new, strong password and confirm it.
Log in with your username and the new password.
Recover a forgotten username
If it's your username you've forgotten rather than your password, the same recovery area on the login screen usually offers a username recovery option. It verifies your identity using your ID and registered mobile, then helps you retrieve or reset your sign-in name. Once you have it, you can log in normally or continue to reset the password if needed.
If you've lost access to your registered number
This is the trickiest situation, because the reset depends on a code sent to the mobile number on file. If that number is no longer yours — you changed SIM, lost the phone, or it was never updated — you'll likely need to update or recover the registered number first through the proper channel, which can require in-person or self-service verification to prove the account is yours.
Prevention: Keep the mobile number on your Absher account current. Updating it before you lose access is far easier than recovering afterwards.
Choosing a strong new password
Since Absher controls access to sensitive residency and travel services, treat its password seriously:
Use a long, unique password you don't reuse on other sites.
Mix letters, numbers and symbols.
Avoid obvious choices like your name, ID number or birth year.
Store it in a reputable password manager rather than a note on your phone.
Security reminder: Only ever reset your password on the official Absher app or website. Never enter your password or verification code on any third-party site — no legitimate service, including IqamaDesk, will ever ask for them.
Frequently asked questions
How do I reset my Absher password?
Use the "Forgot password" link on the official login screen, enter your ID and registered details, verify with the code sent to your mobile, and set a new password.
I forgot my Absher username. Can I recover it?
Yes. The same recovery flow includes a username recovery option that verifies your identity using your ID and registered mobile number.
What if I don't have access to my registered mobile?
Because the reset relies on a code sent to your registered number, you may need to update or recover that number first, which can require in-person verification.
Written by the IqamaDesk team. We explain Saudi e-service account recovery in plain language for expats.
Disclaimer: IqamaDesk is an independent informational website and is not affiliated with Absher or the Saudi Ministry of Interior. Always reset your password only on the official site absher.sa or the official app. We never ask for your password or verification code.
